Change Log

03/24/2017
Worked on various reported bugs
Fixed duplicate ticket creation on “reply”
Checked on reported bugs in PHP v5.6.5
Updated the install files.
You can download the files here: http://osticketapp.com/download/

03/09/2017
The Osticket App now supports v1.10 of oSticket
You can download the files here: http://osticketapp.com/download/

V1.10 is not compatible with v1.9 and earlier and visa-versa.
oSticket made significant changes that we had to make an exclusive version for v1.10 and above.

We are sorry for the delay, it just took a lot of time finding the changes and implementing the correct code.  Let us know if you run across any bugs so we can work to fix them.

02/25/2017 – 03/08/2017
Working on updating the app to work with Version 1.10 of oSticket

08/21/2016
Updated the SOAP/API file updates for oSticket 1.9.14
Added Push Notifications to the install file.
Other Bug Fixes.
Please download and install the latest file.

09/15/2015
Updated the SOAP/API file updates for oSticket 1.9.12

08/05/2015
Updated the SOAP/API file updates for oSticket 1.9.11

07/29/2015
Updated the SSL certificate file inside the app to fix push notifications

05/05/2015
SOAP/API file updates for oSticket 1.9.6 and 1.9.7
Please download the new files in our download section

03/25/2015 – in-progress for eTicket Version 1.0
Consolidating the API files
Integrating an HTTPS/SSL Connections
Adding a “Internal Notes” section, #1 Top Request

03/17/2015 – in-progress for eTicket Version 1.0
SOAP/API file updates for oSticket 1.9.6
Mobile App updates:
White screen fix
Ticket close fix
Ticket open error fix
Single-line messages fix

01/21/2015
Updated the API files download to be compatible with version 1.9.5
Please download and replace the SOAP and ticket class files

01/13/2015
Updated the download instructions and information.
Started testing 1.9.5 – will be released soon

01/05/2015 Version 0.7.9
oSticket app submitted to iTunes for approval
Fixed the recurring login issue
Added the ability to copy text from the message body inside of a ticket.
Fixed issue with copying the integration ID.
Fixed issue with line breaks not carrying over when forms are submitted.

12/18/2014 Version 1.0 (Tentative New Features)
Tentatively release in January
Tentative New Features:
Attaching Documents and Pictures
The ability to copy the text inside the ticket section of the App.
iPhone 6 Plus Screen Size update
Fixes:
Recurring login, some mobile devices running IOS 8 are not saving the User/Pass
Putting in line breaks after using the “Return Key” to start a new line

12/01/2014 Version 0.7.4
iTunes approved the app for sale

11/21/2014 Version 0.7.4
Build 6
The oSticket Mobile App has been resubmitted to iTunes due to iPad issues.
New issue.

11/11/2014 Version 0.7.4
Build 5
The oSticket Mobile App has been resubmitted to iTunes due to iPad issues.

11/05/2014 Version 0.7.4
Build 4
New oSticket Mobile app has been submitted to iTunes.
PLEASE NOTE: YOU WILL NEED TO DOWNLOAD THE NEW API FILES FROM http://osticketapp.com/download FOR USE WITH THIS APP VERSION!
Thank you to our Beta Testers, for reporting bugs.
We continue to work on the oSticket app for Android

• Submitted software update to Apple 0.7.4
• Invalid Phone ID.
• Invalid Integration ID.
• Time offset Issues.
• OS Ticket 1.9.4 issues.
• Unable to see menu buttons in IOS 6.1.
• Updated the contact form to include the version information to help diagnose issues faster.
• Added system message check when first opening the app for important updates.
• More error messages load in custom error box.
• Smaller bug fixes and made a few tweaks.

10/01/2014 Version 0.7.3
Bug Fixes and Updates

• Updated the API (Server Side Files) to be compatible with 1.9.3
• Now compatible with 1.9.3

09/22/2014 Version 0.7.3
Bug Fixes
Thank you to our Beta Testers, for reporting bugs.
We continue to work on the oSticket app for Android

• Submitted software update to Apple.
• The phone ID now gets updated within our system so you do not stop receiving push notifications.
• Phone ID changes are now reported to the database.
• Ticket message bugs have been addressed.
• Speed Optimization.
• Updated Visuals.
• More Verbose Error Messages.
• More error messages load in custom error box.
• Ticket Message bug reported fixed.

08/15/2014 Version 0.7.2
Bug fixes and Updates
Thank you to our Beta Testers!

• Updated class.ticket.php
• Fixed reported bug in soap programming
• Fixed additional reported bugs.
• Working on new version of the oSticket Mobile app for Apple IOS
• Working on oSticket for Android

07/10/2014 Version 0.7.2
Bug fixes

• Added custom pop-up alert boxes.
• Updated the UI for the list view.
• Added a Contact Us tab.
• Lowered the required IOS version to 6.0